Terms and Conditions For Senior Expo USA
Liability & Indemnification
SENIOR EXPO USA, its employees, vendors, media partners, and event facilities, and their respectiveemployees and agents, shall not be liable for any injury, loss, damage, or expense of any kind incurred by exhibitors or their property.
Exhibitor agrees to indemnify, defend, and hold harmless SENIOR EXPO USA and all related parties from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to exhibitor’s participation in the event.
Force Majeure
SENIOR EXPO USA shall not be liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, labor disputes, or venue-related issues. In such cases, SENIOR EXPO USA reserves the right to reschedule, relocate, or cancel the event without liability.
Event Operations
SENIOR EXPO USA reserves the right to modify event details, including but not limited to booth location, floor plan, booth size, event date, time, or venue, as necessary.
Exhibitors must:
- Remain within their assigned exhibit space
- Refrain from soliciting outside their designated area
- Maintain their booth during all show hours
- Not dismantle exhibits prior to the official closing time
Failure to comply may result in removal from the event without refund.
Exhibitor Conduct
Exhibitors may not engage in disruptive behavior, excessive noise, or any activity that interferes with other exhibitors or event operations. SENIOR EXPO USA reserves the right to restrict or remove any exhibit or exhibitor deemed inappropriate, objectionable, or non-compliant, at its sole discretion.
Health Screenings & Services
Any health screenings or services provided by exhibitors must be offered free of charge to attendees. Exhibitors are strictly prohibited from billing, or attempting to bill, any attendee’s insurance provider, Medicare, or any third party for services rendered at the event.
Insurance & Damage
Exhibitors are required to maintain general liability insurance covering their participation, including move-in, event hours, and move-out.
Exhibitors are responsible for any damage caused to the event facility or property and agree to reimburse SENIOR EXPO USA or the venue for such damages.
Payments & Fees
Full payment is due at registration unless otherwise invoiced.
All invoices are due the earlier of:
- Ten (10) days from the invoice date, or
- Ten (10) days prior to the event
Failure to make timely payment may result in cancellation of exhibit space without refund.
A 3.5% service charge will be added to all credit card payments (or deducted from any applicable refunds). Exhibitor agrees to be responsible for all costs of collection, including reasonable attorney’s fees.
Chargebacks & Payment Disputes
By submitting payment, exhibitor agrees not to initiate a chargeback or payment dispute without first contacting SENIOR EXPO USA to resolve the matter.
In the event of a chargeback or dispute:
- Exhibitor agrees that these Terms and Conditions constitute a binding agreement
- SENIOR EXPO USA reserves the right to provide this agreement, proof of participation, and all related documentation to the payment processor
- Exhibitor agrees to be responsible for any fees, costs, or penalties incurred by SENIOR EXPO USA as a result of the dispute, including administrative and legal costs
Any improper or unjustified chargeback shall be considered a material breach of this agreement.
Chargebacks & Payment Disputes
All cancellations must be submitted in writing.
- 45+ days prior to event: 50% of booth fee retained
- 44 days or less: 100% of booth fee retained
Retained amounts constitute liquidated damages to cover costs incurred in organizing, marketing, and managing the event, as well as losses from unsold space.
Exhibitors may request to transfer to another SENIOR EXPO USA event within the same state and calendar year, subject to approval and availability.
Booth Sharing & Assignment
Exhibit space may not be shared, assigned, or sublet without prior written approval from SENIOR EXPO USA.
Setup & Breakdown
Exhibitors must adhere to assigned move-in and move-out times. Failure to arrive on time may result in forfeiture of exhibit space without refund.
Services Disclaimer
SENIOR EXPO USA does not guarantee the availability or quality of venue services, including but not limited to electricity, internet, or utilities, unless expressly contracted.
Photography & Media Release
By participating in the event, exhibitor grants SENIOR EXPO USA the right to use photographs, video, and audio recordings taken at the event for marketing and promotional purposes without compensation.
No Guarantee of Attendance or Results
SENIOR EXPO USA does not guarantee attendee attendance levels, exhibitor sales, leads, or return on investment. Any attendance figures provided are estimates only and may vary.
Right to Refuse or Remove Exhibitors
SENIOR EXPO USA reserves the right to refuse, remove, or restrict any exhibitor at its sole discretion, without liability or obligation to refund.
Waitlist & Late Additions
SENIOR EXPO USA reserves the right to accept exhibitors after published deadlines. Such exhibitors may not be included in printed materials or promotional content.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan.
Mandatory Arbitration & Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the event, or exhibitor participation—including but not limited to breach of contract, tort claims, or statutory claims—shall be resolved exclusively through binding arbitration and not in a court of law.
Arbitration shall be:
- Administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules
- Conducted in Oakland County, Michigan
- Decided by a single arbitrator
Each party shall bear its own legal fees and costs, except as otherwise awarded by the arbitrator. The prevailing party shall be entitled to recover its reasonable attorney’s fees and costs.
Class Action Waiver:
Exhibitor agrees that any dispute shall be brought solely in an individual capacity and not as part of any class, collective, or representative action.
Waiver of Jury Trial:
By agreeing to arbitration, both parties waive any right to a trial by jury.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements, whether oral or written.
Acceptance
By registering for and participating in a SENIOR EXPO USA event, exhibitor acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.